Clients

How to book?

You can book your mandatory training by simply completing our Mandatory Training Expression of Interest Form. Once our team receives your application, we will review it and give you a call asap to finalise. We typically aim to get in contact with you within 24-48 hours. View the brochure here. 

Things to note

  • You must book in a minimum of 10 individuals for the training (any lesser than this will be subject to an increased price per person as mentioned in the brochure)
  • You will be charged upfront for the booking of mandatory training
  • You will be charged a fee for cancellations of the training see *Cancellation Policy below

Can I book the training using my own trainer?

You will be able to hire out the venue for the day using the booking page and following the popup on screen. Room booking will incur a fee of £450 for the Full Day (9am to 6pm). Please note that different rooms pricing will vary.

Can your trainers deliver the Mandatory Training anywhere?

Due to the high number of requests received to deliver the training, our trainers will not be able to travel to your venue to deliver this training. The training must be taken at the premises. 3 Balaam Street, London, E13 8EB.

UPDATE – We will soon be offering practical Clinical Training. If this is something you may be interested in, simply tick the relevant option on our Mandatory Training Expression of Interest Form.

*Cancellation Policy – If you intend to cancel a room booking which has been paid for, you must give the Training Agency (Elite Skills Academy) at least (3 working days) advance notice prior cancellation. If you cancel outside the given window of 3 working days prior (weekends excluded) you accept that you will incur a surcharge of 40% of the entirety of the booking. 

You should also note that once you have made a booking via the booking form, you will be sent an invoice from Elite Skills Academy Ltd to make payment for the booked room and will be expected to clear the payment within 24 hours of receipt of the invoice. Failure to make payment within 24 hours of receipt of the invoice from us will render your booking void and will not fall under the classification of “confirmed” and will therefore be cancelled and become available to book by other companies. 

Great Question! If you are an employer, you would firstly need book our a call with our client engagement team who will speak to you and guide you through the process, you can schedule a call with our specialist for your no obligations discovery call here

Once this has been done, a Manager account will be created for you giving you the ability to manage your staff, add/remove staff, allocate courses, view staff progress and certificates of achievement.

Please note – you will be allocated a set number of credits which will represent how many courses you will be able to enrol your staff onto. If you are out of credits and need to purchase more, please email training@eliteskillsacademy.co for more information.

Your Manager portal to the LMS (Learning Management System) gives you everything you need, from adding users (staff) and assigning courses to each member. Keeping a track of progress through a training matrix. Being able to track user progress. You also can let us know if you would like renewals of training for any staff to be scheduled and we can put this in on the system. You can also view each user certificate on course completions.

Whilst we are an online training company providing you with accredited CPD e-learning courses, we have internally, skilled and proficient recruiters which may be able to assist with your recruitment endeavours.

Please note that our recruitment fees are variable, this all depends on the position which is being requested to be filled. The more complex the role to be filled, the higher the fees will be. We are however, very competitive in our pricing and will give you top-tier candidates for exceptional value.

Simply complete a Staffing Requirements Form here.

You would be able to view the training matrix on your side option panel to view progress of staff you have enrolled onto courses. Furthermore, to view which members of staff have completed their courses, you would go into view certificates section and you should be able to see a table with the following columns:

Learner Name – The name of your staff member.

Course Name – The course you have assigned to them e.g. Care Certificate.

Course Status – The status will say PASSED, FAILED or Incomplete.

Course Completion Date – This is the date that a course has been completed by the learner/staff. If the course has not yet been completed, this row will be blank.

Generate Certificate – Here you will be able to view certificates (if completed), you would simply click on “View Certificate” to view this. If a learner has not completed this, it will say incomplete. 

You will also have the option to download certificates, to do this you should see a “Download Certificates” Button. You should tick the box on the last row of the learners/staff members you wish to download certificates for and then click on the download certificates button to bulk download all certificates which you require.

Yes, there are discounts available if you enrol multiple staff onto our online courses. Speak with our Client Specialists by booking a no obligations meeting today. Book Here

We would source candidates using multiple avenues of recruitment, including multiple postings on recruitment job boards, social media and paid advertising, all in effort to securing you, the best and most suitable candidate.

Customers

You can access your course(s) by clicking on the “Log in” button on the top right hand side of this website (www.eliteskillsacademy.co). You will be asked to sign in using either your log in credentials or Access Code. If you are logging in using an access code, you will see an “AccessCode” button where you will be prompted to type your Access Code (you will have received an access code in a confirmation email after you purchased your course form us). In the event you forget your access code, do not hesitate, simply get in contact with us on training@eliteskillsacademy.co and request for another access code.

Still Stuck? We got you, watch step by step below.

Ohh no, that feeling when you just want to log back in and complete the amazing course you purchased from us but you forgot your log in details! Relax, simply email us on training@eliteskillsacademy.co and explain what has happened requesting a new access code to log in. Our swift and professional customer service team will generate and send you a new access code so we can have you back in your Elite portal and studying online in no time.

Whilst you may be able to, this may not be a pleasant learning experience and hence, we strongly recommend using a Desktop PC or Laptop for the best learning experience. We also recommend you use the latest versions of either Chrome or Firefox internet browsers. This will be to make your online learning, visually better so that all videos and images whilst taking your course are displayed correctly and also for the website responsiveness to be optimised giving you the best learning experience whilst taking your course.

Indeed! We offer bespoke course packages but this would predominantly be something you may want to do if you are an employer and have staff which need specific training to be delivered to them. If you are a customer and this does not apply to you, simply add to the basket, all courses of interest to you and make the purchase. Once you have made the purchase, and we have assigned the courses to you, you will have access to these in your dashboard when you log into our Elite LMS.

Interesting question. The answer is, it would depend, allow me to explain. If you are in the healthcare sector or health and safety such as construction and are responsible for the wellbeing and taking care of others, the typical guidelines and a means of good practice would suggest renewing your training once a year to ensure you are constantly up to date with the latest training.

Yes! For each course you will first be taught the theory and then be asked 10-15 questions at the end of your course. To PASS, you must score at least 80%. If you score under this amount you will be allowed to retake your questions up to 3 times (don’t worry retakes are FREE). If you fail more than 3 times, you will be prompted to take the course again, from the start to ensure you are gaining the requisite knowledge and understand the course you are studying online with us. 

If you are studying the online Care Certificate, you will have 10 questions at the end of each standard (15 Standards) and will have to score at least 80% on each standard in order to complete the Care Certificate and successfully PASS.

Elite Skills Academy understands how crucial it is to have accessibility in learning. Our system is built with our users in mind. Hence our online eLearning LMS is built with integrated recitation, which allows all our learners to access eLearning content more easily no matter their abilities. Our integrated recitation allows learners to take advantage of text-to-speech to enhance their learning experience.

Having accessibility as an option allows learning to be more accessible for learners with visual or hearing impairments. Elite Skills Academy want to provide all learners with a comprehensive training solution which promotes and empowers learning.

As of now, we only offer our voiceovers which read out questions and answers in the English language. We will be adding more languages to make the learning experience for all of our learners more integrated, immersive and beneficial.

Whilst we cannot directly assist you with completing your course, we may be able to point you in the right direction. Remember your courses will remain on the system for 1 year for you to complete so you do have plenty of time. We advise looking at the theory and resources presented to you at the start of taking your course, this is where you will understand the concepts behind what your course is and be able to answer the questions presented to you at the end.

P.S. whilst taking your online course, you may want to take notes on important points and things which you may not understand so you can look deeper into it if that helps you to learn and complete your courses. Taking notes can really help when you are learning about a topic that is new to you.

We wish you the best in your learning from the Elite Skills Academy Team! 👍

Yes, you can! Please note this will incur a fee of £10.99 per certificate issued. If you would like to request a hard copy, please contact us first on training@eliteskillsacademy.co to enquire.

P.S. As of now Hard copy of certificates is only available in the UK. If you are in any other part of the world, you will still be able to download your certificate(s) digitally.

General

We have a range of more than 135+ CPD accredited online courses for you to choose from in topics such as Healthcare, Clinical, Safeguarding, Health and Safety, Compliance, Hospitality and Soft Skills. Whatever you are looking for you’ll most certainly be able to find something of interest with our range of accredited courses at Elite Skills Academy. 

Elite Skills Academy are an online educational learning platform which offers you CPD accredited courses. We offer a range of more than 135+ online courses which you can choose from including disciplines such as Healthcare, Clinical, Health and Safety, Compliance and more. We have partnered with amazing providers to bring you an LMS (Learning Management System) which is up to date, reliable and compliant. So what are you waiting for, JOIN Elite Skills Academy and start your online training journey today.

YES! All of our online courses are accredited by CPD (Continuing Professional Development) so you can rest assured you are receiving trustworthy, reliable and accredited training.

Not a problem at all, simply email us on training@eliteskillsacademy.co and explain what has happened requesting a new access code to log in. Our swift and professional customer service team will generate and send you a new access code so we can have you back in your Elite portal and studying online in no time.

Absolutely! Did you know that outside of the UK, CPD extends across the globe and is undertaken in most countries. The CPD Standards Office accreditation services support all forms of professional development and CPD schemes globally and has an increasingly international reputation as the strongest currency in professional development.

It is unfortunate you may consider this option, perhaps you can speak with us first? Your experience with us is of utmost priority and your feedback will help us to make our customers experience with us even better. Please review our cancellations policies in our Terms and Conditions.

We will typically keep you updated via phone call. However, we can also keep you updated via email or text too, should this be requested by you.

From the day you are assigned your online course, you will have 1 year to complete this.

There are a myriad of benefits from taking an online CPD accredited course, outlined below are several compelling advantages associated with engaging in such online courses:

  1. Flexibility and Convenience: One of the most notable advantages of online CPD accredited courses is the flexibility they offer. Participants have the liberty to tailor their learning experience according to their schedule and preferences. Whether it’s accessing course materials at any time or completing assignments remotely, the flexibility inherent in online learning enables professionals to balance their educational pursuits with other commitments.

  2. Accessibility: Online CPD accredited courses transcend geographical barriers, allowing individuals from diverse backgrounds and locations to access high-quality education. This accessibility fosters inclusivity and enables professionals to engage with expert-led content and resources that may not be readily available within their local vicinity.

  3. Customized Learning Experience: Online CPD accredited courses often leverage innovative technologies and instructional methodologies to deliver personalized learning experiences. Through adaptive learning modules, self-assessment tools, and interactive multimedia resources, participants can tailor their learning journey to align with their learning objectives and pace of comprehension.

  4. Cost-Effectiveness: Compared to traditional in-person courses, online CPD accredited courses typically entail lower learning fees and eliminate additional expenses associated with commuting, accommodation, and course materials. This cost-effectiveness makes professional development more accessible and financially viable for individuals seeking to augment their skills and expertise.

  5. Enhanced Career Prospects: Completion of CPD accredited courses not only validates one’s commitment to continuous learning but also enhances their professional credentials and marketability. Employers often prioritise candidates who demonstrate a proactive approach to professional development, making CPD accreditation a valuable asset in advancing one’s career prospects and securing lucrative employment opportunities.

  6. Stay Updated with Industry Trends: The dynamic nature of industries necessitates continuous adaptation to emerging trends, technologies, and best practices. Online CPD accredited courses are designed to impart up-to-date knowledge and skills relevant to contemporary industry requirements, enabling professionals to remain at the forefront of their field and drive innovation within their respective domains.

In summary, the benefits of undertaking an online CPD accredited course extend beyond mere professional development; they empower individuals to take control of their learning journey, broaden their skill set, and position themselves as proficient contributors within their respective industries.

Absolutely! Lets assume you purchase more than one course from us, you can determine which of your courses you choose to do first. So, how you manage the completion of your multiple online courses and which course you decide to spend more or less time on would be entirely to your choosing, we won’t hinder how you wish to take your online learning with us. But please note, you will have 1 year to complete the course(s) once they have been assigned to you.

Yes, you can! At the checkout stage, please input the name and email of the person you wish to purchase for and we will set up the course under the details you provide at checkout. You will also be asked a question “Are you purchasing the course as a gift for someone else?”, here you simply select Yes. Alternatively, if it is for yourself, you will select the option, No.

*Important* – If you select Yes, please answer the next question by putting the persons full name which you intend to purchase the course for, as the course will then be set up under their name and any certificates achieved under this account will also have this persons name on there.

We accept payments from debit cards, credit cards, PayPal or Stripe. Accepted cards include Mastercard, Visa, Visa Electron, and American Express.